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Houston's First AI-Infused Healthcare Platform

The Complete
Provider Solution
for Modern Healthcare

Technology, revenue cycle management, staffing, ancillary services, and strategic consulting — unified under one intelligent platform. Purpose-built for physicians and healthcare organizations across Greater Houston.

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Managed IT & Security

HIPAA-compliant infrastructure with 24/7 monitoring

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Revenue Cycle

End-to-end billing with AI-assisted coding

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Healthcare Staffing

In-clinic and virtual assistants on demand

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Revenue Growth

RPM, CCM, labs & ancillary services

Powered by
Infotech Houston Health Network LLC
20+
Years Serving Houston Healthcare
5-in-1
Integrated Solution Platform
100%
HIPAA Compliant Infrastructure
24/7
Support & Monitoring

One Partner. Every Solution.
Zero Gaps.

Healthcare providers today are forced to cobble together a patchwork of vendors — one for IT, another for billing, a third for staffing, and more for compliance, telehealth, and revenue growth. Each vendor means another contract, another point of failure, and another system that doesn't talk to the rest.

Houston.Care eliminates that fragmentation. We are Houston's first AI-infused, technology-owned healthcare support system that unifies every operational need — from the moment a physician obtains an NPI number to the strategic growth of a multi-location practice — under a single, intelligent platform.

Backed by Infotech Houston Health Network LLC, we own our datacenter infrastructure in Houston and Dallas, our voice and communication systems, and employ healthcare specialists both locally and through our international offices. This isn't outsourced support — it's vertically integrated care for your practice.

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Houston-Owned Infrastructure

Local datacenters, local team, local accountability

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AI-Infused Operations

Intelligent automation across billing, coding & support

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HIPAA & SOC 2 Compliant

Security-first approach to every service we deliver

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Global Talent, Local Presence

Houston HQ with offices in Manila & Ahmedabad

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Practice Launch & Setup

NPI registration through first patient visit

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Technology Foundation

IT, cloud, voice, security — all HIPAA ready

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Revenue Optimization

Billing, coding, collections, denial management

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Staffing Solutions

In-clinic personnel & healthcare virtual assistants

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Ancillary Revenue Streams

RPM, CCM, radiology, lab & partner services

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Circle of Care Network

Referrals, consulting & growth strategy

Five Pillars of Complete Provider Support

Every service is designed to work individually or as part of a unified platform — giving you the flexibility to start where you need and scale to everything.

Complete Healthcare Technology

From the network cable in your exam room to the cloud infrastructure protecting your patient data, we own and manage every layer of your technology stack. No third-party dependencies. No finger-pointing between vendors. One team, complete accountability.

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    Onsite & Remote IT Support

    Houston-based technicians for hands-on support paired with 24/7 remote monitoring and helpdesk for your entire practice.

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    Cloud Hosting & Infrastructure

    HIPAA-compliant servers in our own Houston and Dallas datacenters. EHR hosting, application hosting, secure backup and disaster recovery.

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    Voice, Text & Fax

    We own our dial tone. HIPAA-compliant unified communications including VoIP phone systems, secure texting, and cloud fax — all integrated.

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    Microsoft-Powered Email & Productivity

    Microsoft 365 deployment, management, and security. HIPAA-compliant email with encryption, archiving, and advanced threat protection.

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    Cybersecurity & Compliance

    Managed SIEM, endpoint protection (CrowdStrike), email security, vulnerability assessments, and HIPAA compliance management.

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    Hardware & Network

    Workstations, servers, networking equipment, printers, scanners — procured, configured, and managed as part of your monthly plan.

🏢 Our Own Datacenters

Unlike most MSPs who resell cloud from AWS or Azure, we own rack infrastructure in Houston and Dallas facilities. Your data stays local, under our direct control, with guaranteed uptime and HIPAA compliance built into the hardware layer.

📡 Our Own Dial Tone

We don't resell someone else's phone system. We operate our own telecommunications infrastructure — giving you cost savings, integration flexibility, and a single vendor for voice, text, and fax.

🛡️ MSSP-Grade Security

Managed Security Service Provider capabilities including CrowdStrike endpoint protection, Wazuh SIEM, CheckPoint email security, FortiGate firewalls, and 24/7 Security Operations Center monitoring.

Complete Revenue Cycle Management

Revenue cycle management is the financial heartbeat of your practice. We handle every step — from the administrative groundwork of setting up your practice to the relentless pursuit of every dollar you've earned. Our AI-assisted coding and billing engine catches what humans miss.

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    Practice Setup & Credentialing

    NPI registration, Tax ID setup, CAQH enrollment, and payer credentialing for all major insurance networks. We handle the paperwork so you can focus on patients.

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    Medical Coding

    Certified coders specializing in CPT, ICD-10, and HCPCS coding across all specialties. AI-assisted coding review ensures accuracy and captures missed revenue opportunities.

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    Claims Submission & Billing

    Electronic claims submission, charge capture verification, eligibility checking, and automated claim scrubbing to maximize first-pass acceptance rates.

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    Denial Management & Appeals

    Systematic denial tracking, root cause analysis, and aggressive appeal management. We turn denied claims into collected revenue.

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    Patient Collections & Statements

    Patient-friendly billing statements, payment plan setup, and systematic follow-up that maintains patient relationships while improving collections.

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    Financial Reporting & Analytics

    Real-time dashboards showing collections, aging, denial rates, payer mix, and revenue trends. AI-powered insights identify optimization opportunities.

🚀 From NPI to First Claim

Starting a practice? We handle the entire setup — NPI application, Tax ID, CAQH profile, payer enrollment, and credentialing with all major commercial and government payers in Texas.

🤖 AI-Assisted Coding Review

Our AI engine reviews every encounter for coding accuracy, identifies under-coded visits, suggests appropriate modifiers, and flags documentation gaps — helping providers capture revenue they're currently leaving on the table.

📈 Specialty-Specific Optimization

Whether you're a neurologist optimizing Botox reimbursement, an internist capturing chronic care codes, or a surgeon billing facility fees — we know the nuances of your specialty's revenue landscape.

Complete Staffing Solutions

The right team makes all the difference. We provide flexible staffing solutions that scale with your practice — from in-clinic administrative support to dedicated healthcare virtual assistants who integrate seamlessly into your workflows.

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    In-Clinic Staffing

    Front desk, medical assistants, practice managers, and administrative staff. Pre-screened, healthcare-experienced, and ready to work in your practice.

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    Healthcare Virtual Assistants

    Dedicated VAs from our Manila office trained in medical terminology, EHR systems, insurance verification, prior authorizations, and patient scheduling.

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    Medical Call Center

    After-hours answering, appointment scheduling, prescription refill requests, and patient triage — all handled by trained healthcare communicators.

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    Prior Authorization Specialists

    Dedicated staff handling the time-consuming burden of prior authorizations, ensuring approvals are obtained quickly and patients aren't delayed.

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    Insurance Verification

    Real-time eligibility verification, benefits breakdown, and patient responsibility estimation before every appointment.

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    Medical Scribes

    Virtual scribes who document encounters in real-time within your EHR, freeing physicians to focus on patient care instead of typing.

🇵🇭 Manila Healthcare Operations Center

Our Philippines office employs healthcare-trained virtual assistants who work U.S. business hours. Every VA is HIPAA-trained, background-checked, and equipped with secure, compliant infrastructure provided by our team.

💡 Flexible Engagement Models

Full-time dedicated VAs, shared staffing pools, project-based support, or temp-to-perm in-clinic placements. Scale up or down as your practice needs change without the overhead of traditional hiring.

🔐 HIPAA-Compliant Workstations

Every remote staff member operates on infrastructure we manage — encrypted connections, endpoint protection, monitored access, and audit trails. No personal devices. No data leakage risks.

Ancillary Revenue Services

Your practice's revenue shouldn't be limited to office visits. We deploy proven ancillary service lines and connect you with our network of approved internal vendors to create new, sustainable revenue streams — all while improving patient outcomes.

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    Remote Patient Monitoring (RPM)

    FDA-cleared devices, patient enrollment, monthly monitoring, and billing — fully managed. Generate recurring revenue while improving chronic disease outcomes.

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    Chronic Care Management (CCM)

    Our care coordinators manage the 20+ minutes of monthly care management, documentation, and billing for your eligible Medicare patients.

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    Laboratory Services

    In-office lab setup, CLIA waiver assistance, and partnerships with reference laboratories. Capture lab revenue that's currently walking out the door.

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    Radiology & Imaging Support

    Digital X-ray, ultrasound, and diagnostic imaging integration. Equipment sourcing, tele-radiology reading services, and imaging center billing support.

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    In-Office Dispensing

    Pharmaceutical dispensing solutions that improve patient adherence and create a new revenue stream for eligible practices.

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    Approved Vendor Network

    Vetted internal vendor partners for DME, home health, physical therapy, behavioral health, and specialty services. Revenue-sharing partnerships that benefit your patients and your bottom line.

📈 Proven Revenue Impact

Practices that implement RPM and CCM programs with Houston.Care see significant recurring monthly revenue from these programs alone — revenue that requires no additional provider time once enrolled.

🏗️ Turnkey Deployment

We handle everything: technology setup, patient enrollment, staff training, ongoing monitoring, documentation, and billing. You provide the patients — we provide the infrastructure and execution.

✅ Our Own Healthcare Staff

RPM monitoring, CCM care coordination, and patient outreach are handled by our employed healthcare professionals — not outsourced to unknown third parties. Quality and HIPAA compliance are guaranteed.

Healthcare Consulting & Circle of Care

Beyond day-to-day operations, your practice needs strategic guidance to grow sustainably. Our consulting team brings decades of healthcare industry experience to help you navigate payer complexities, build referral networks, and discover revenue opportunities you didn't know existed.

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    Practice Strategy & Growth Planning

    Market analysis, competitive positioning, patient volume optimization, and expansion planning. Whether you're opening your first practice or your fifth location.

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    Circle of Care Referral Network

    We build and manage referral pathways connecting you with specialists, primary care providers, imaging centers, and ancillary service providers within our network — keeping patients in your circle of care.

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    Payer Contract Negotiation

    Fee schedule analysis, contract review, and negotiation support to ensure you're being reimbursed fairly by every commercial and government payer.

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    Compliance & Regulatory Consulting

    HIPAA risk assessments, compliance program development, OIG guidance, Stark Law and Anti-Kickback considerations, and audit preparation.

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    New Practice Development

    End-to-end consulting for physicians launching new practices — entity formation, location strategy, equipment planning, EHR selection, and operational workflow design.

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    Practice Transitions & Acquisitions

    Operational due diligence, technology integration, staff transitions, and patient migration support for practice acquisitions, mergers, and ownership changes.

🌐 The Circle of Care Advantage

Our Circle of Care is a curated referral ecosystem that connects Houston.Care providers with each other. When a primary care physician refers to a specialist — and that specialist refers for imaging, labs, or therapy — the entire network benefits. Revenue stays within the circle. Patient data flows seamlessly. Outcomes improve.

💡 Revenue Discovery

Most practices are under-billing, under-coding, or missing entire service lines they're qualified to offer. Our consulting team performs a comprehensive revenue audit and builds a phased implementation plan for every opportunity identified.

🎯 Specialty-Specific Expertise

Our consulting isn't generic healthcare advice. We understand the unique billing, compliance, and operational nuances of internal medicine, neurology, orthopedics, cardiology, surgical specialties, imaging, and more.

Built for Every Provider Setting

From solo practitioners just opening their doors to established surgical centers and small hospitals, our platform scales to fit your organization's size, specialty, and growth trajectory.

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Solo & Independent Physicians

Whether you're launching your first practice or running an established solo operation, we provide the complete operational backbone — IT, billing, staffing, and compliance — so you can focus entirely on patient care.

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Group Practices

Multi-physician practices face unique coordination challenges. We centralize your technology infrastructure, standardize billing processes across providers, and provide shared staffing resources that reduce per-physician costs.

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Multi-Specialty Clinics

When multiple specialties operate under one roof, you need a partner who understands the billing nuances of each specialty and ensures every department's technology works together seamlessly.

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Imaging & Diagnostic Centers

Imaging centers require specialized billing expertise, PACS integration, tele-radiology connections, and robust data infrastructure. We provide the complete technology backbone and RCM that imaging centers need.

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Ambulatory Surgery Centers

ASCs need precision in surgical scheduling, facility fee billing, implant tracking, and accreditation compliance. Our team understands outpatient surgical workflows and provides end-to-end operational support.

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Small Hospitals & Critical Access

Community hospitals face the same technology and billing challenges as large health systems — but without the budget for massive internal departments. We deliver enterprise-grade capabilities at a scale that works.

Your Path to Operational Excellence

Getting started with Houston.Care is straightforward. We've designed our onboarding process to be thorough but efficient, with minimal disruption to your current operations.

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Discovery & Assessment

We start with a comprehensive assessment of your current operations — technology infrastructure, billing performance, staffing structure, compliance posture, and revenue opportunities. This isn't a sales pitch — it's a detailed diagnostic that identifies exactly where we can make an impact.

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Custom Solution Design

Based on the assessment, we design a tailored solution that addresses your specific needs. You might start with technology and billing, then add staffing and ancillary services over time — or deploy the full platform from day one.

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Seamless Implementation

Our implementation team deploys your solution with minimal disruption. Technology migrations happen after hours. Billing transitions include parallel processing. Staff are trained on-site. We don't go live until everything is tested, verified, and ready.

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Ongoing Optimization

Once operational, our AI-powered analytics continuously identify optimization opportunities — coding improvements, process efficiencies, new revenue streams, and security enhancements. Your dedicated account manager reviews these with you monthly.

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Strategic Growth

As your practice grows, we grow with you. New locations, additional providers, expanded services, and Circle of Care network connections — all managed through the same platform, the same team, and the same partnership.

AI-Assisted Medical Coding Engine
Predictive Denial Prevention
Automated Eligibility Verification
Revenue Analytics Dashboard
24/7 Security Operations Center
Smart Referral Network Matching
Automated RPM/CCM Patient Outreach

Intelligence Built Into Every Layer

Houston's first AI-infused healthcare support system doesn't just mean we use AI — it means artificial intelligence is woven into every service we deliver, making your practice smarter, faster, and more profitable every day.

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Intelligent Coding Optimization

Our AI reviews every encounter against payer guidelines, specialty benchmarks, and documentation to ensure accurate coding and identify revenue opportunities other systems miss.

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Predictive Analytics

Machine learning models analyze your payer mix, denial patterns, and patient demographics to predict issues before they impact revenue — allowing proactive intervention.

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Autonomous Security Monitoring

AI-driven threat detection across your network, endpoints, and email. Automated response to security events means threats are neutralized in seconds, not hours.

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Smart Referral Matching

Our Circle of Care network uses intelligent matching to connect patients with the right specialists, imaging centers, and ancillary providers — optimizing both outcomes and network revenue.

Common Questions

Everything you need to know about partnering with Houston.Care.

Absolutely — you can start with any single service and add others as your needs evolve. Many practices begin with managed IT and cybersecurity or revenue cycle management, and then expand to staffing, ancillary revenue, and consulting over time. Our platform is modular by design. That said, the real magic happens when services work together — your billing team has direct access to your IT team, your staffing integrates with your scheduling, and your consulting insights drive your technology investments.
Traditional MSPs provide IT support. Billing companies handle claims. Staffing agencies send temps. Each operates in a silo with no visibility into your other operations. Houston.Care is vertically integrated — we own our infrastructure, employ our own healthcare specialists, and deliver every service through a unified platform with AI-powered intelligence. When your billing team identifies a coding issue, your IT team can update the EHR workflow the same day.
This is one of our favorite engagements. We handle everything from NPI and Tax ID registration, CAQH enrollment, and payer credentialing to setting up your technology infrastructure, phone systems, EHR, and billing workflows. We'll help you select a location strategy, design your operational workflows, hire and train your staff (or provide virtual assistants), and deploy ancillary revenue services from day one.
The Circle of Care is our curated ecosystem of Houston.Care providers who refer patients to each other. When a primary care physician in our network refers a patient to a specialist, that specialist refers for imaging, the imaging center refers for follow-up therapy — the entire patient journey stays within a network of providers who share technology, communication systems, and quality standards.
Our VAs work from our Manila office during U.S. business hours using HIPAA-compliant infrastructure we own and manage. Each VA is trained in medical terminology, EHR systems (Epic, eClinicalWorks, Athena, DrChrono, and others), insurance verification, prior authorizations, and patient scheduling. They integrate directly into your practice workflows at a fraction of the cost of local hiring.
It means artificial intelligence is integrated into the tools and processes we use to serve you. Specifically: our coding engine uses AI to review encounters and identify under-coded or incorrectly coded visits; our billing system uses predictive models to flag claims likely to be denied before they're submitted; our security platform uses AI to detect and respond to threats autonomously; and our analytics dashboards use machine learning to identify trends and opportunities in your revenue data.
It depends on the scope. A managed IT engagement can be fully deployed in two to four weeks. Revenue cycle management transitions typically take four to six weeks. Full-platform implementations for new practices can be ready in six to eight weeks. Virtual assistant deployments can begin within one to two weeks. We'll provide a detailed timeline during your discovery consultation.
Security is foundational to everything we do. We hold HIPAA and SOC 2 compliance across our infrastructure. Our cybersecurity stack includes CrowdStrike endpoint protection, Wazuh SIEM, FortiGate firewalls, CheckPoint email security, and 24/7 Security Operations Center monitoring. All data is encrypted in transit and at rest. Our datacenters in Houston and Dallas are physically secured with biometric access controls.

Ready to Transform Your Practice?

Schedule a complimentary discovery consultation. We'll assess your current operations, identify immediate opportunities, and design a custom solution built around your practice's unique needs.

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Visit Us

12727 Featherwood Dr
Ste 119
Houston, TX 77034

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Call Us

(281) 909-1020

Mon – Fri, 8am – 6pm CST

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Email Us

[email protected]

We respond within 2 hours